NBN Co will reduce headcount by 800 employees over the next five months as it moves past its volume build to more normal operations. And an extensive management shakeup will see its business silo abolished and head executive Paul Tyler leave the company next month.
The staff reductions have been long anticipated as the build winds down and are arguably shallower and later than might have been expected. “NBN Co currently employs around 6,300 employees and has managed the size of its external workforce of specialist contractors in line with requirements to complete the final stages of the initial build,” CEO Stephen Rue said in a statement.
NBN Co said it paused the majority of internal restructuring activities over the last six months to ensure the company remained well-resourced to complete the initial build as well as support network connection and rectification, amid the increased data and operational demands brought on by the COVID-19 crisis.
“As we transform for the future, NBN Co will become a smaller organisation, moving to an organisation of around 5,500 people by the end of this calendar year,” said Rue.
NBN Co is also streamlining its management silos.
Residential Sales and Marketing & Business Sales and Marketing will be integrated into one business unit to be known as Customer, Product and Marketing, which will be led by Brad Whitcomb as Chief Customer Officer.
Paul Tyler, Chief Customer Officer for Business will leave NBN Co in August.
A dedicated Networks, Engineering and Security business unit will be established to “further integrate technology, architecture, engineering and network functions, drawing closer alignment of NBN Co’s network strategy and solutions to heighten performance and future capability for customers.” This unit will be led by John Parkin, the current Chief Network Engineering Officer.
Network Planning and Deployment “will move to an agile model that will integrate the design, execution and governance of all work that drives service delivery from build through to a live service,” and will be led by Kathrine Dyer as Chief Operations Officer. NBN Co’s Strategy and Transformation function led by Will Irving, Chief Strategy and Transformation Officer, will be expanded to include the company’s Legal, Data and Analytics functions. This combined business unit will be known as Strategic Services. After more than ten years with NBN Co, Justin Forsell, Chief Legal Counsel and Security, has decided to leave the company later this year.
Chief Development Officer, Regional and Remote Gavin Williams, CFO Philip Knox, CIO Debbie Taylor, Chief People and Culture Officer Sally Kincaid and Chief Corporate Affairs Officer Felicity Ross will continue in their current roles.