Established in 1994, Communications Day is the authoritative source for commercial, regulatory, political and technology news and analysis for telecommunications in Australia and New Zealand. Delivered every working day to a reader base of C-level executives, regulators, government and opposition ministers and their staff, CommsDay provides essential business intelligence and a key competitive advantage for anyone working in the ANZ telecoms sector.
The Australian Communications and Media Authority has proposed a directly enforceable standard to replace the 2019 Telecommunications Consumer Protections Code, with detailed new rules on sales practices, staff incentives, credit assessments, payments and customer remedies.
SIGN UP TO READTelcos would have to report identified cases of mis-selling to the Australian Communications and Media Authority every quarter under its draft Telecommunications Consumer Protections Standard.
SIGN UP TO READA customer taking out a service-only plan with all charges paid upfront would be exempt from a credit assessment under the Australian Communications and Media Authority’s proposed Telecommunications Consumer Protections Standard.
SIGN UP TO READA customer whose service or associated device no longer substantially meets their needs following a provider-initiated network, technology or service change could receive a new remedy under the Australian Communications and Media Authority’s draft standard.
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Communications Day’s Grahame Lynch keeps telco executives in ANZ up-to-date with essential business intelligence, featuring interviews with C-level executives and government ministers in this weekly podcast.
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After several successful editions in Melbourne, the CommsDay Wholesale Congress returns to Sydney in 2026, bringing the industry together at the Sheraton Grand, Sydney Hyde Park for two days of focused discussion, networking and deal-making across Australia’s wholesale telecommunications ecosystem.