FROM PIPE MD BEVAN SLATTERY: It was 2:30am in my hotel room in Washington DC. I was busy finalising a presentation I was due to give in the next seven hours, and I was nervous. This was, without question, the single most important presentation I have made in my career.
If you want to land a cable into the United States or its territories such as Guam you need to get approval from the US Federal Communications Commission. However, before you get that you need to sign a security agreement with Team Telecom.
Team Telecom is the nickname given to the Executive Branch agencies that scrutinise all new applications to the FCC for serious infrastructure builds such as submarine cables.
Team Telecom is made up of Department of Defense, Department of Homeland Security, Department of Justice and the FBI. These people take national infrastructure seriously and this process is not for the weak-hearted. My presentation covered everything from the major shareholders of PPC-1 and PIPE entities, the country of origin of officers, equipment, suppliers, hardware, remote hands, security of facilities, interception issues, locations of our network operations centres and survivability of same in cases of certain events. This presentation followed a series of questionnaires. These questionnaires provided me with some of my most thought provoking ‘due diligence’ ever on infrastructure security controls.
About this time I received an email from my executive assistant in Australia with an urgent fax attached. The facsimile was from the The Hon. Senator Conroy’s office seeking us to voluntarily handover our information about our entire network for use in his planned open FTTN tender. I immediately contacted the relevant person within the Department and discussed a number of my concerns. In summarised form, the letter and conversation confirmed the following:
And here is our dilemma. In seven hours I needed to demonstrate to US government agencies located at the B end of the cable that I am, indeed, a responsible network operator with the highest level of control of network infrastructure, access, personnel and information. Yet in three days, the Australian Government on the A end of the system is threatening legislative change unless I abandon those same principles.
I understand what is behind this and how this letter was well intended. However, the apparent lack of awareness of the many issues surrounding the various sensitivities of the network information being sought, the lack of consultation, lack of supporting documentation, lack of time for companies to appropriately discuss with the Department our concerns and an overall lack of framework can only result in one thing: the lack of a meaningful and satisfactory response.
Telstra’s management is completely justified in its position to withhold this information and immediately volunteer the network information being sought. In fact it's their responsibility as officers of a public company and as the owner and operator of critical infrastructure of national importance.
At the end of the day we will talk to the government to make sure our concerns are clearly understood, at which point, I would expect that we will be able to agree on a process to provide access to the requested information on a more secure and auditable manner, and with the necessary indemnities. Without this safeguard I am duty bound not to disclose this information as it has presently been requested. I would suspect that any proposed legislation as foreshadowed by the Department to compel carriers to hand this information over various external parties that did not include suitable security arrangements would be dimly viewed by other countries with which we have security arrangements with. But that’s for another day.